Return Policy
At LP Jewels, we want you to be happy with your purchase. Here’s how our return and refund process works:
1. Returns
Eligibility
Return items within 3 days of receipt. Items must be unused, with original tags, and packing.
Non-Returnable
Final sale items, personalized products, gift cards, and perishable goods cannot be returned.
2. How to Return
- Contact Us: Email us at careers@lpjewel.in
3. Refunds
Refunds are processed to your original payment method within 14 days after we receive your return. Shipping fees are non-refundable.
4. Exchanges
To exchange an item, contact us to request an exchange. You are responsible for additional shipping costs.
5. Defective or Incorrect Items
For defective or incorrect items, contact us within 7 days. We will cover return shipping and offer a replacement or refund.
6. Cancellations
Orders can be canceled before processing. Once shipped, they cannot be canceled.
7. Contact Us
Questions? Reach us at: careers@lpjewel.in